Terms of Service

These terms govern your use of Dwellble's platform and services. Please read them carefully.

Last updated: December 2024

1. Acceptance of Terms

By accessing or using Dwellble's platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

Dwellble is a platform that provides:

  • Rental property reviews and ratings from verified tenants
  • Property search and discovery tools
  • Neighborhood insights and rental market data
  • Community features for tenant experiences sharing
  • Tools for landlords to manage their property reputation

3. User Accounts

Account Creation

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Keep your account information updated
  • Maintain the security of your password
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent that you meet this requirement.

4. User Content and Reviews

Review Guidelines

When submitting reviews, you agree to:

  • Provide honest and accurate information based on your experience
  • Only review properties where you have actually lived
  • Avoid sharing personal information of landlords or other tenants
  • Use respectful language and avoid offensive content
  • Not submit fake, misleading, or spam reviews

Content Ownership

You retain ownership of the content you submit, but grant Dwellble a license to use, display, and distribute your content on our platform. We may remove content that violates these terms or our community guidelines.

5. Prohibited Uses

You may not use our platform to:

  • Submit false, misleading, or fraudulent information
  • Harass, threaten, or harm other users
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or engage in hacking activities
  • Create multiple accounts to manipulate reviews or ratings
  • Use automated tools to scrape or collect data
  • Interfere with the platform's operation or security

6. Verification Process

We may verify user identities and review authenticity through various methods, including document verification, phone verification, and cross-referencing with public records. Verified users receive special badges on their profiles.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to our data practices as described in the Privacy Policy.

8. Intellectual Property

The Dwellble platform, including its design, features, and content, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

9. Disclaimers

Our platform is provided "as is" without warranties of any kind. We disclaim:

  • Accuracy or completeness of user-generated content
  • Availability or reliability of the platform
  • Fitness for any particular purpose
  • Responsibility for third-party content or services

10. Limitation of Liability

To the maximum extent permitted by law, Dwellble shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold Dwellble harmless from any claims, damages, or expenses arising from your use of our platform, violation of these terms, or infringement of any rights of another party.

12. Termination

We may suspend or terminate your account at any time for violation of these terms or for any other reason. You may also delete your account at any time. Upon termination, your right to use the platform ceases immediately.

13. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the courts of Gurgaon, Haryana, India.

14. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes by email or through our platform. Your continued use after changes become effective constitutes acceptance of the updated terms.

15. Contact Information

If you have questions about these terms, contact us:

Email: support@dwellble.com

Phone: +91 7217833308

Address: Dwellble Technologies Pvt. Ltd.

Sector 44, Gurgaon, Haryana 122003, India