Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and contact information (email, phone number)
• Profile information and preferences
• Property and rental history
• Reviews and ratings you submit
• Communication with our support team

Usage Information

We automatically collect information about how you use our platform:

• Pages visited and features used
• Search queries and filters applied
• Device information and IP address
• Browser type and operating system
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our rental review platform
• Verify the authenticity of reviews and users
• Send you relevant property recommendations
• Communicate important updates and notifications
• Analyze usage patterns to enhance user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information in these situations:

• Public Reviews: Reviews you submit are publicly visible (with privacy controls)
• Service Providers: Trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly agree to share information

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication systems
• Secure data centers and infrastructure
• Employee training on data protection

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a readable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

You can control cookies through your browser settings, but some features may not work properly if disabled.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal information within 30 days, except for information we're required to keep for legal or regulatory purposes.

8. International Transfers

Your information may be processed in countries other than India. We ensure appropriate safeguards are in place to protect your data when it's transferred internationally, including using standard contractual clauses and working with certified service providers.

9. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us: